Abandoned cart emails
Reminders that show each shopper the real items they left behind.
Learn moreAutomation
Win-back and post-purchase emails for Shopify, written for you
tinyAlbert writes three Shopify automations for after the first order: a thank-you email, a product review request that suggests other popular items, and a win-back flow for customers who go quiet. Each one is written in your brand's voice, ready to preview and switch on with one toggle, and included from $3 a month.
4.7 from 80 reviews3 automations readyOne toggle each
Automations · after the first orderLive: 1
Thank You For PurchaseBuild loyalty with a thank-you after every purchase.
LivePreview
Product ReviewAsk for a review and suggest other popular items.
ReadyPreview
Win Back FlowBring lapsed customers back with what's new.
ReadyPreview
Thank every customer
A thank-you after every order, in your tone, so the first purchase feels personal.
Ask for reviews
A review request for what they bought, with other popular items from your store.
Win back quiet customers
A win-back flow that brings lapsed customers back with what's new.
The customer journey
What happens after someone buys?
Three automations cover the journey after the first order, each started by your Shopify store data.
1
Order placed
Shopify tells tinyAlbert a customer has bought. Their order and products sync automatically.
2
Thank you
Thank You For Purchase sends a warm thank-you in your voice.
3
Review request
Product Review asks what they think of their purchase and suggests other popular items.
4
Win back
If a customer goes quiet, Win Back Flow invites them back with what's new.
What it writes
What does each email say?
tinyAlbert writes the subject line, headline, copy and button for each automation, with your products and your brand kit.
Thank You For PurchaseSent after an order, to thank the customer and keep them close to your brand.
Product ReviewAsks for a review of what they bought and suggests other popular items.
Win Back FlowBrings customers who went quiet back to your store with what's new.
HARBOR & PINE
Thank you, from all of us
Your order is confirmed and we're getting it ready. We hope it makes your home feel a little calmer.
Visit the shopHARBOR & PINE
How did we do?
Tell us what you think of your Cedar & amber candle. Your review helps other shoppers choose.
Write a reviewWashed linen throw$64.00
Stoneware mug set$42.00
HARBOR & PINESee what's new
We've missed you
New pieces have landed since your last visit. Come and see what's new in the shop.
Terracotta planter$36.00
Fig & cassis candle$28.00
Control and reporting
Can you shape the journey and see the results?
Yes. The visual workflow builder lets you build your own post-purchase journeys from Shopify triggers, and each workflow shows its own revenue and attributed orders.
- Shopify triggers: order placed, order fulfilled, checkout started
- Time delays and conditional splits
- Actions: send an email, add or remove from an audience, add a tag
- Orders attributed within 10 days of the latest open or click
Build your own journey
Trigger · Shopify
Order fulfilled
Timing
Time delay
Email
Product review request
Win-back templates
Browse all templatesWin-back emails that look like your store
Open one to preview it on desktop and phone.
FAQ
Win-back and post-purchase: your questions
See every price on the pricing page or read the Shopify email marketing guide.
What is a win-back email?
A win-back email is an automated email sent to a customer who bought before but has gone quiet. It reminds them of your store and gives them a reason to come back, such as new arrivals.
Which post-purchase emails does tinyAlbert write?
Three ready-made automations: Thank You For Purchase, which thanks customers after they buy; Product Review, which asks for a review of what they bought and suggests other popular items; and Win Back Flow, which brings lapsed customers back with what's new.
Can I change when these emails send?
Yes. tinyAlbert's visual workflow builder uses Shopify triggers such as order placed and order fulfilled, time delays and conditional splits, with actions to send an email, add or remove someone from an audience, or add a tag.
How do I know if they bring customers back?
Each workflow shows its revenue and attributed orders. tinyAlbert attributes an order to an email when it's placed within 10 days of the customer's latest open or click.
Can I edit the emails?
Yes. Preview each email on desktop and mobile, edit it in the email editor, ask tinyAlbert to regenerate it, or send yourself a test before switching it on.
How much do they cost?
All three automations are included in every tinyAlbert plan. Plans start at $3 a month for up to 100 contacts after a 7-day free trial, priced by contacts with unlimited sends.
Keep customers coming back,
without writing a word
Install tinyAlbert, review your post-purchase emails and switch them on. 7-day free trial, then from $3 a month.